Check whether all devices are offline before you reset anything, because that tells you where the fault starts.
See if all devices are affected
That one check tells you whether the problem is local or network-wide.
Restart modem and router in order
Use one proper restart instead of quick power cycling over and over.
Check service status or outage signs
If the whole neighborhood or ISP is down, your device is not the real problem.
Reconnect the affected device cleanly
Forget and rejoin the network or renew the connection once.
Escalate if the outage stays
If nothing reconnects after a clean restart, the next step may be the provider.
- All devices stay offline after a full restart
- Your ISP already shows an outage or line issue
- The router overheats or reboots repeatedly
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